The Daktronics Experience

Ted Puthoff joins Matt and Justin to talk about the world of field service for Daktronics. There are a lot of interesting stories that happen out in the field while helping customers with their equipment and Ted shares some of the more obscure things he’s come across, including a run-in with the law. He also shares a few tips for scheduling service.

Blog – Top 5 LED Displays Surviving the Obscure: https://blog.daktronics.com/2017/03/03/top-5-led-displays-surviving-the-obscure/

Cincinnati Reds: https://www.daktronics.com/en-us/photos/details?pn=WP-19742&cid=136636

Cincinnati Bengals: https://www.daktronics.com/en-us/photos/details?pn=WP-19505&cid=128959

Red Tailed Hawk: https://en.wikipedia.org/wiki/Red-tailed_hawk

Adam Kaminski joins Matt to talk about his role as a Daktronics Control Systems Specialist including training key operators on their new system after it’s installed. He also talks about other Daktronics services he helps to provide at all levels of events from high schools to the pros. He even shares a fun story about what it was like working on the new system at Wrigley Field for the Chicago Cubs.

• Wrigley Field – Chicago Cubs project highlight video: https://www.daktronics.com/en-us/video-gallery/Wrigley-Field
• Tottenham Hotspur Stadium news release: https://www.daktronics.com/news/Pages/Daktronics-Supplying-Complete-Street-to-Seat-Experience-At-Tottenham-Hotspur-Stadium.aspx
• Little Caesars Arena – Detroit Red Wings & Detroit Pistons project highlight: https://www.daktronics.com/en-us/video-gallery/Little-Caesars-Arena-Virtual-Tour
• Fiserv Forum – Milwaukee Bucks project highlight: https://www.daktronics.com/en-us/video-gallery/Milwaukee-Bucks-Fiserv-Forum-Testimonial
• Target Center – Minnesota Timberwolves project highlight: https://www.daktronics.com/en-us/video-gallery/Minnesota-Twins
• Great Lakes Loons project highlight: https://www.daktronics.com/en-us/video-gallery/Great-Lakes-Loons-Hear-It-From-Them
• Contact Professional Services: www.daktronics.com/professionalservices

Bringing new and exciting engagement opportunities to live events is at the core of CUE Audio’s plan. Ira Akers, the company’s co-founder and vice president of sales, visits with Justin and Matt to explain more about their inception, what they can do and a few projects they’ve worked on recently.

• CUE Audio website: https://www.cueaudio.com/
• CUE Audio on YouTube: https://www.youtube.com/channel/UCwmWBDblwAZHTlDjEyyfKUw
• Iowa State project: https://www.youtube.com/watch?v=N3dw4PFGays

Before the 2019 March Madness tips off, Dustin Culhane, Daktronics professional services manager, joins Justin and Matt to talk about the company’s involvement in the NCAA Division I Men’s Basketball Tournament. Daktronics equipment is at 11 venues for 52 games this year.

• March Madness blog post: https://blog.daktronics.com/2019/03/13/march-is-madness-for-daktronics-not-just-college-basketball/

Daktronics Services Manager Stephanie Walker joins Justin and Matt to talk about how LED display customers can prepare for the upcoming baseball season in 2019. Details are shared about getting displays up and running, control systems prepared, data and stats queued up, and more.

• View all baseball checklists under the “Maintenance” dropdown section on our baseball support page: https://www.daktronics.com/en-us/support/sports/baseball
• For questions or service requests leading up to the season, complete a new case in your MySupport Account here: https://www.daktronics.com/MySupport/Pages/default.aspx
• Sign-up for our service emails here: https://www.daktronics.com/en-us/services/professional-services/email-preferences
• View our Creative Services Baseball Branded Catalog here: https://p.widencdn.net/ee9t3h/CATALOG-ANIMATIONS-Baseball

Mark Eisenstadt, supervisor of Daktronics Application Engineers and Event Producers, sat down with Justin and Matt for a conversation about his journey from on-site event producer to a supervisor, event production trends and how Daktronics can help bring an engaging game-day experience to life.

• Mark’s ESPN Story: http://www.espn.com/nfl/feature/featureVideo?page=jumbotron
• Reverse Auction DropIt Blog: https://blog.daktronics.com/2017/09/23/daktronics-uncovers-new-audience-engagement-company/
• Professional Services Contact Form: http://www.daktronics.com/en-us/markets/sports/services#Contact
• Professional Services Email: ProfessionalServices@Daktronics.com

Justin and Matt are joined by Steve Ackermann, Daktronics Event Producer Supervisor, to talk about event production. He talks about his history with Daktronics and how the company partners with customers to create exciting game-day experiences for their fans and much more.  

Referenced in this episode (links):

• Steve’s contact info: 608-556-1641 | steve.ackermann@daktronics.com
• Daktronics Professional Services: https://www.daktronics.com/en-us/markets/sports/services