The Daktronics Experience

Before the 2019 March Madness tips off, Dustin Culhane, Daktronics professional services manager, joins Justin and Matt to talk about the company’s involvement in the NCAA Division I Men’s Basketball Tournament. Daktronics equipment is at 11 venues for 52 games this year.

• March Madness blog post: https://blog.daktronics.com/2019/03/13/march-is-madness-for-daktronics-not-just-college-basketball/

Daktronics Services Manager Stephanie Walker joins Justin and Matt to talk about how LED display customers can prepare for the upcoming baseball season in 2019. Details are shared about getting displays up and running, control systems prepared, data and stats queued up, and more.

• View all baseball checklists under the “Maintenance” dropdown section on our baseball support page: https://www.daktronics.com/en-us/support/sports/baseball
• For questions or service requests leading up to the season, complete a new case in your MySupport Account here: https://www.daktronics.com/MySupport/Pages/default.aspx
• Sign-up for our service emails here: https://www.daktronics.com/en-us/services/professional-services/email-preferences
• View our Creative Services Baseball Branded Catalog here: https://p.widencdn.net/ee9t3h/CATALOG-ANIMATIONS-Baseball

Mark Eisenstadt, supervisor of Daktronics Application Engineers and Event Producers, sat down with Justin and Matt for a conversation about his journey from on-site event producer to a supervisor, event production trends and how Daktronics can help bring an engaging game-day experience to life.

• Mark’s ESPN Story: http://www.espn.com/nfl/feature/featureVideo?page=jumbotron
• Reverse Auction DropIt Blog: https://blog.daktronics.com/2017/09/23/daktronics-uncovers-new-audience-engagement-company/
• Professional Services Contact Form: http://www.daktronics.com/en-us/markets/sports/services#Contact
• Professional Services Email: ProfessionalServices@Daktronics.com

Justin and Matt are joined by Steve Ackermann, Daktronics Event Producer Supervisor, to talk about event production. He talks about his history with Daktronics and how the company partners with customers to create exciting game-day experiences for their fans and much more.  

Referenced in this episode (links):

• Steve’s contact info: 608-556-1641 | steve.ackermann@daktronics.com
• Daktronics Professional Services: https://www.daktronics.com/en-us/markets/sports/services

Justin and Matt were fortunate enough to sit down with Scott Jenkins, General Manager of Mercedes-Benz Stadium, ahead of the big game on Sunday. We talked with him about everything from the construction of the venue to the world’s largest LED video scoreboard to the preparations for the biggest football game of the year.

Referenced in this episode (links):

• Behind the scenes tour: https://www.youtube.com/watch?v=RjQ41A3BvvA&t=3s
• Daktronics involvement with the stadium: www.daktronics.com/mbstadium
• LED Display Fact Sheet: https://p.widencdn.net/s2jo7z/CUTSHEET_Mercedes-Benz-Stadium

With ISE 2019 coming up, Jason Melby with Daktronics International Marketing team joined Justin and Matt to talk about the show. ISE, or Integrated Systems Europe, takes place February 5-8 in Amsterdam. Daktronics stand will be in Hall 8, Stand K245, where we’ll be showing our new Optica product and improved digital banner displays.

Referenced in this episode (links):

• Daktronics at ISE: www.daktronics.com/ise
• More on ISE: https://www.iseurope.org/

Angie Wilson drops by to chat with Justin and Matt about recent control system updates. Angie is Daktronics’ professional services manager and has some great insight into the latest version of our Show Control System (version 2.13) and how it helps our customers create better shows, workflows and presentations. We talk with her about data effects and zone visibility, but also about how customer feedback has led to the innovation of our control system.

Referenced in this episode (links):

• Data Effects Demonstration Video: https://www.youtube.com/watch?v=I0fwX-yCuuA
• Data Effects Blog Post: https://blog.daktronics.com/2018/12/01/new-data-effects-available-with-show-control-version-2-13/ 

Content on video displays is an important part of any game-day production. Daktronics Creative Services guru Bob Lee joins Justin and Matt to talk about some content trends he’s seeing in the industry. Bob also talks about helping customers with their fan engagement efforts, how Creative Services collaborates with teams and universities to define their vision and how to accomplish that for a successful production.

Referenced in this episode (links):

• SLS Center Bar Display
• Creative Services
• Data Effects

Justin and Matt are back with another guest to talk about Daktronics’ service and support for your LED displays and control systems. When it comes to service agreements, coverage can be confusing. Lucky for us, Dustin Culhane, Daktronics Account Service Manager, joined this episode to talk about the coverage service agreements provide and some of the misconceptions he hears when discussing agreements with display owners.

For more information on service agreements, visit our website or feel free to email Dustin at dustin.culhane@daktronics.com. 

Welcome to the first ever Daktronics Experience Podcast! Justin Ochsner and Matt Anderson of Daktronics Marketing sit down with Trisha Schuver of Daktronics Creative Services to talk about our branded content catalog, their benefits how they can be used, how she’s seeing them being used and much more. We reference the Frisco RoughRiders and their fan engagement tactics using Daktronics technology. For more info on that, read these blog posts:

• RoughRiders Are Rockin’ the Fan Races
• Where’s Teddy At? – A RoughRiders Original